Medela Terms of Service
These terms describe how visitors may use this Medela website, request product information and interact with support content for baby feeding care.
Website information
The content on this website is provided for product education, care planning and general support. Product availability, packaging, standards references and care instructions may vary by region, channel or product version. Visitors should review the product label and any documentation supplied with the purchased item before use.
Requests and responses
Submitting a form does not create a purchase agreement, clinical relationship or emergency service obligation. Medela may respond by email or phone using the information provided. Please do not submit sensitive health information through the website form.
Product use
Baby feeding products must be used only as directed. Caregivers are responsible for cleaning, inspection, replacement and age-appropriate use. If a product appears damaged, worn or unsuitable for the baby's stage, stop using it and contact support.
Intellectual property
Text, imagery, design, brand names and product descriptions on this website are provided for site use only. They may not be copied, redistributed or used to imply endorsement without written permission.
Limitation of liability
This website is provided as available. Medela is not liable for indirect, incidental or consequential damages related to website access, delayed responses or reliance on general educational content.