ASTM F963, CPSIA and EN71 reviewed feeding essentials for newborn care routines Review safety standards
Contact Medela

Medela Care Team Contact

Use this page for product selection, retailer support, safety documentation and feeding-care questions. The full contact layout includes service details and a visual location panel, while the modal remains a compact quick request. Share the baby's age range, the product family you are comparing and the care context, such as newborn bottle feeding, pacifier replacement, stored milk handling or retail shelf planning.

Address

Medela Care Center, 1200 Feeding Science Way, Chicago, IL 60601, United States. Visits are scheduled for retailer, clinic and product education appointments.

Email

[email protected]. Include product names, stage questions and documentation needs so the request can be routed correctly.

Phone

+1 800 633 3521
Mon-Fri, 8:30 AM-5:30 PM CST. Phone support is best for urgent product selection and basic care routing.

Medela care center map and nursery product consultation desk

Support channels

Product desk, retailer desk, safety documentation and feeding routine questions are routed separately so each request reaches the right care specialist. A bottle flow concern is handled differently from a CPSIA document request, and a store assortment question needs different detail than a parent asking about pacifier stage changes.

For faster review, describe the age stage, the product family, where the product will be used and whether you need a comparison, replacement cue, cleaning step or standards summary. The Medela team uses that context to respond with practical next steps instead of a generic catalog reply.

Full Request Form

Tell us what you are choosing or documenting

Use the form for a complete inquiry: feeding routine, product category, safety document, retailer program or clinic education need. The same backend form powers the quick modal, but this page gives you room to add context and review contact details before sending. If you are comparing products, list the current bottle, nipple flow, pacifier age range or storage accessory so the reply can be specific.